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Error Message

Error: Falcon driver not found

Related ProductsVoyager 5.0 Direct(KNX)
DescriptionVoyager was unable to connect to the falcon driver.
CausesThe Falcon driver has not been installed properly.
Resolutions

Check if driver has been installed: Open Windows Control Panel / Programs and Features and check for KNX eteC Falcon Runtime. If the entry is missing, install Falcon drivers from <ProgramDir>\NETxAutomation\Voyager.5.0.KNX\KNX\FalconRuntime_emb.msi.

If the Falcon driver installation fails with Internal error 2908, a pending restart might be the cause. Reboot the machine and try re-installing the driver.