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Error Message

Messagebox in the Studio: The NETx BMS could not be started! Check the server Log files or Windows Event List for more information.

Related ProductsBMS Server 2.0
DescriptionThe BMS Server could not be started.
Causes

Multiple possible causes:

  1. The BMS Server 2.0 Service has not been registered properly.
  2. The required windows service ([NXA] NETx.VOYAGER.BMS.SERVER.2.0) is deactivated.
  3. Microsoft Visual C++ 2015 Redistrubutable (x86) runtime libraries were not properly installed.
  4. .NET 4.5 was not properly installed during setup. (NXASUPPORT-986)
Resolutions
  1. Close the Windows Services console; open and run reg_service.bat from the BMS Server 2.0 installation directory with elevated administrator privileges. Reopen Windows Services console to check that service [NXA] NETx.VOYAGER.BMS.SERVER.2.0 is set to start automatically.
  2. Set the start mode of the required windows service ([NXA] NETx.VOYAGER.BMS.SERVER.2.0) to automatic and restart the BMS Server in the BMS Studio.
  3. Restart the BMS Server installer and choose the repair function. Make sure Microsoft Visual C++ 2015 Redistrubutable (x86) has been installed without issues.
  4. Restart the BMS Server installer and choose the repair function. Make sure .NET 4.5 has been installed without issues.

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