Problem

I have a BMS Server and a BMS Client (web based visualization). The BMS Client shows strange behavior like incomplete rendering or no response to button clicks.

Solution

  1. Make sure you are connected to a low-latency network. Visualization via mobile networks is not recommended.
  2. If the problems persist
    a. Stop the BMS Server
    b. Remove all contents of the directory <install-dir>\web\storage\projects.
    c. Clear your browser's cache (refer to the vendor of your browser on how to do that).
    d. Start the BMS Server
  3. If the problems persist, make sure that no anti-virus or firewall software interferes with the communication on TCP port 80 (HTTP default).

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