Smarter Operations and Enhanced Guest Experiences with NETx GRMS
Maximize energy efficiency
Automatic presence detection ensures energy is only consumed when guests are actually in the room – for maximum savings without compromising comfort.
Streamline operations
Housekeeping, reception, and facility teams benefit from real-time room status, automated processes, and faster workflows.
Redefine comfort
Predefined scenes, smart lighting control, and personalized climate settings deliver an unforgettable guest experience.
Seamless integration
Connects effortlessly with hotel PMS, access control systems, and common building technologies (KNX, BACnet, Modbus) – vendor-neutral and future-proof.
Enhance Guest Experiences While Optimizing Operations, Ensuring Security, and Scaling with Ease
Enhance Guest Experiences While Optimizing Operations, Ensuring Security, and Scaling with Ease
Benefits for Everyone
Benefits for Everyone
- Convenient control of lights, climate, and curtains via panel or app
- Personalized scenes for a tailored in-room experience
- Enhanced privacy with "Do Not Disturb" mode
- Central dashboard with live room status
Smarter housekeeping with DND/MUR visibility
Faster response times to guest requests and technical issues
- Lower operating costs through intelligent energy savings
Higher guest satisfaction with smart automation
Integration with PMS and building systems for fully automated workflows
- Real-time monitoring of room devices and sensors
Automated alerts for technical issues
Easy maintenance and configuration via web-based tools
Key Features
Welcome lighting at check-in, energy-saving mode when the room is unoccupied, or relaxation scenes in the evening – all fully automated and centrally controlled.
Check-in and check-out signals are synchronized with the system – rooms automatically adjust to the booking status in real time.
“Do Not Disturb” and “Make Up Room” status via wall switches, app, or central dashboard – immediately visible to housekeeping and front desk staff.
Manage all guest rooms via the intuitive NETx Web Manager – scalable, browser-based, and accessible across devices.
Continuously monitors room sensors and devices – sends instant alerts for technical issues or abnormal conditions (e.g., window open, device failure).
With the optional mySmartSuite app, guests can control room settings like lighting and climate from their own smartphone – no need for additional hardware.
Manual Check-in/Check-out by Hotel Staff
The Guest Room Management System (GRMS) by NETxAutomation enables hotels to offer guests an intuitive way to control room settings through a user-friendly web interface. Check-in and check-out processes can be handled either manually by hotel staff or automatically through integrations with hotel management systems like Fidelio or Protel.
Check In
- Guest Arrival: The receptionist initiates check-in via the GRMS web interface.
- Recording Guest Information: Guest details, such as name and preferred language, are entered into the system and linked to the assigned room.
- Providing the QR Code: The guest receives a printout containing a unique QR code.
- Guest Access Setup: The QR code allows the guest to install the NETx mySmartSuite App and access the room's control interface.
Check Out
Upon the guest's departure, the receptionist uses the GRMS web interface to check out the room. This disables the guest’s access to room controls and resets guest information. If the guest tries to access the NETx Vision app after check-out, a customized farewell message is displayed.
Automated Check-in/Check-out via Hotel Management Systems
Automated Check-in/Check-out via Hotel Management Systems
The GRMS integrates seamlessly with hotel management systems like Fidelio/Opera or Protel. Check-in and check-out data are synchronized automatically, removing the need for manual processing through the GRMS interface. Rooms are created automatically, using existing data points for check-in/check-out, guest names, and languages.
Benefits for Hotel Staff
Benefits for Hotel Staff
- Time Savings: Automated processes reduce manual input, saving valuable time during check-in and check-out.
- Error Reduction: Automatic synchronization of guest data minimizes input errors and ensures data accuracy.
- Streamlined Workflow: Staff can focus on guest interactions and service quality, as administrative tasks are handled automatically.
- Seamless Integration: NETx GRMS integrates seamlessly with existing systems such as PMS, BMS, and third-party platforms. Booking, room, and guest data are automatically synchronized, reducing manual input and enhancing collaboration between departments.
- Improved Communication: Real-time system updates keep all staff informed about room statuses and guest requests. Systems like Fidelio or Protel synchronize all booking data, ensuring smooth information flow across departments.
- Increased Flexibility: Automation allows quick adjustments for guest preferences, such as room changes or late check-outs, with minimal effort.
Guest room management with the NETx Vision App
- Installed and configured via a QR code.
- Provides secure control of lighting, blinds, HVAC, and systems integrated via KNX, BACnet, Modbus, etc.
- The user interface is fully customizable, including branding and hotel logos.
- Access QR codes are refreshed for each guest, with room access revoked automatically after check-out.
- Secure web-based visualization with SSL/TLS, compatible with iOS 12.1 or higher and Android 5.1 or higher.
Benefits for Guests: Enjoying the Convenience of Bring Your Own Device (BYOD)
Instant and Intuitive Access
Guests can easily connect to room controls using a simple QR code, providing instant access to all features without needing to download or configure complex apps.
Real-Time Customization
Personal Devices
Using their own smartphones or tablets, guests benefit from a familiar and user-friendly interface, enhancing convenience and reducing the learning curve for in-room technology.
Enhanced Security and Privacy
Guests retain full control over their personal devices, ensuring a private and secure way to manage their room settings without sharing access with in-room equipment.
Guest room management with the NETx Vision App
Fully customizable mobile room management interfaces provide a personalized experience, allowing guests to control lighting, blinds, temperature, and more directly from their own devices. These solutions are designed to adapt seamlessly to individual hotel branding, ensuring an intuitive and user-friendly experience that enhances guest satisfaction
Technical Information
Technical Information
- Compatibility: Fully integrates with industry-standard hotel management systems such as Oracle Fidelio or Protel.
- Automated Room Setup: Enables the automatic creation and configuration of hotel rooms within the NETx BMS Platform.
- Real-Time Synchronization:
- Updates room check-in and check-out statuses instantly.
- Synchronizes guest-specific data, including guest name, preferred language, and booking details.
- Dynamic Data Points: Links room controls (e.g., lighting, temperature) to HMS-provided data for seamless management.
- Protocol Support: Integrates with KNX, BACnet, and Modbus systems to control devices such as HVAC systems, smart lighting and blinds, Environmental sensors (e.g., occupancy, temperature), etc.
- Cross-System Synchronization: Links environmental controls with hotel systems, ensuring automated adjustments based on check-in/check-out events.
- Access: Operable via the BMS Platform Web Manager, ensuring easy access for system administrators and hotel staff.
- User Roles
- System Integrators: Configure and customize room controls and settings during installation.
- Receptionists: Manage check-ins, check-outs, and room-specific adjustments directly from a browser.
- Remote Control: Adjust room settings, view room conditions, and access guest preferences in real-time through an intuitive web interface.
- Centralized Dashboard: Displays all room statuses, such as occupancy, maintenance needs, and environmental settings, in a single overview.
- Real-Time Room Monitoring
- Displays current room status, such as "Make Up Room" (MUR) or "Do Not Disturb" (DND).
- Tracks occupancy and readiness for new guests.
- Housekeeping Support
- Streamlines communication between front desk and housekeeping staff.
- Allows instant status updates on room cleaning or maintenance.
Bring Your Own Device Support
- Guest Room Control: Guests can control room functions (e.g., lighting, climate, blinds) using their personal smartphones or tablets.
- QR Code-Based Access
- QR codes provided at check-in allow guests to easily connect their devices.
- Automatic room pairing ensures that guests can only access their assigned room during their stay.
- Cross-Platform Compatibility: Fully supports iOS (12.1+) and Android (5.1+) devices.
- Enhanced Security: Access is automatically revoked upon check-out, ensuring no residual access for guests.
Full customizable visualization and profiles
- Room-Specific Configuration: Each room can have a tailored interface with unique visualization profiles and variable configurations.
- HMI Design:
- Create guest-facing user interfaces that align with hotel branding, including logos and corporate colors.
- Customizable layouts for controls like lighting, temperature, and service requests.
- Localization Support: Interfaces are available in multiple languages, accommodating diverse guest demographics.
- NETx Cloud Portal:
- Enables cloud-based configuration and management of GRMS.
- Facilitates easy updates and remote monitoring of guest room operations.
- Data Security: Features encrypted communication (SSL/TLS) for secure data exchange between devices and systems.
- Extension to NETx BMS Platform: GRMS operates as an add-on module, ensuring flexible deployment options based on project requirements.
- Scalable Design
- Can be deployed in small boutique hotels or large-scale hospitality operations.
- Supports integration with KNX, BACnet, Modbus, and other protocols for seamless room automation.
